The need for debt advice and the challenges ahead

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The need for debt advice and the challenges ahead

In 2021, the Money and Pensions Service ('MaPS') changed the way it estimated the number of people in need of debt advice. Undertaking secondary analysis of the MaPS 'Debt Need Survey' for 2023 we find its approach to be overly restrictive, excluding 5 million people who clearly have a need for advice. The MaPS approach is so restrictive that it even excludes a third of people who are receiving debt advice from its definition of needing this.

Report
Event

The need for debt advice and the challenges ahead

In 2021, the Money and Pensions Service ('MaPS') changed the way it estimated the number of people in need of debt advice. Undertaking secondary analysis of the MaPS 'Debt Need Survey' for 2023 we find its approach to be overly restrictive, excluding 5 million people who clearly have a need for advice. The MaPS approach is so restrictive that it even excludes a third of people who are receiving debt advice from its definition of needing this.

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Our work makes a real difference to lower income households. We were leaders in the campaign for caps on the costs that payday lenders and rent-to-own firms can charge, which has saved borrowers an estimated £150 million per year since 2015. And our FlexMyRent project could eliminate the need for social housing tenants to incur any interest at all.

Most recently we have been supporting the We are Debt Advisers campaign from our own revenues.   We therefore welcome donations, of any size, which we can put towards current and future campaigns.
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